A supply chain refers to a network of people, resources, technology, information, and activities that are involved in the production and distribution of a product or service to the customer. The supply chain includes all stages of the process, everything from sourcing raw materials, manufacturing, and logistics, to the final delivery of the product to the customer. For example, a clothing company’s supply chain might include:
An efficient supply chain ensures that products are produced and delivered to customers more quickly, reducing delays and increasing time-to-market. It is also cost-effective and leads to customer satisfaction. By optimizing processes like procurement, manufacturing, and logistics, businesses can reduce costs related to sourcing and inventory storage. And when products are delivered on time and meet customer expectations in terms of quality, businesses experience elevated customer satisfaction and loyalty.
A supply chain obstacle could be pressure from consumers to implement sustainable and ethical practices throughout a business’ supply chain, such as reducing the carbon footprint, utilizing recyclable materials, and ensuring fair labor practices. This can be prevented by incorporating suppliers who follow environmental and ethical guidelines. They can use tools to track their carbon footprint and actively work to reduce waste and emissions.
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