What if you could enrich your product content with real customer feedback?
PX Insights, a powerful new capability within Akeneo Product Cloud, connects customer sentiment with product data, helping teams optimize pages, refine merchandising, and boost discoverability.
Close the loop and build better product experiences with customer-driven intelligence.
Today, valuable customer insights are buried in disconnected platforms, ad-hoc reports, or outdated spreadsheets, making it difficult for teams to use them effectively.
PX Insights centralizes these signals—shopping performance metrics from Google Shopping and customer reviews from Yotpo—directly within Akeneo PIM, ensuring that eCommerce, marketing, merchandising, and product teams can easily access the data that matters most.
No more guesswork. No more searching for insights. Just one place to see how customers interact with and perceive your products.
Visibility alone isn’t enough. PX Insights turns scattered customer data into meaningful, product-level intelligence within Akeneo PIM. These insights can be embedded directly into workflows and decision-making processes, enabling teams to:
With PX Insights, teams don’t just see the data – they can act on it at the right time.
By closing the feedback loop, PX Insights helps businesses refine their product data and merchandising decisions in ways that directly impact revenue and customer satisfaction:
With smarter, customer-informed product experiences, businesses can drive more sales, fewer returns, and higher customer engagement.
From Google Shopping performance metrics to Yotpo customer reviews many teams can make informed, data-driven decisions.
Enrich your product information and merchandising strategies with real customer feedback, ensuring your catalog reflects what buyers actually want.
Integrate customer signals directly into Akeneo PIM workflows, enabling smarter product updates, better GenAI-powered descriptions, and proactive quality improvements.
Leverage real-world customer feedback to enhance discoverability, refine SEO, and improve product content, leading to higher conversions and fewer returns.
PX Insights works natively within Akeneo PIM, ensuring easy access, no data silos, and immediate value for eCommerce, marketing, and merchandising teams.
Access shopping performance signals and customer reviews directly within Akeneo PIM—no more siloed data or manual reports.
Automate merchandising decisions by applying rules based on customer sentiment—flagging low-rated products, promoting best-sellers, and optimizing searchability.
Enhance any text attributes with Akeneo’s GenAI, leveraging customer reviews to refine SEO, product descriptions, care instructions, and more.
Track Click-Through Rate, Ad Eligibility, and Pricing from Google Shopping to fine-tune product visibility and ad performance.
Turn insights into action by triggering Collaboration Workflows based on customer feedback, ensuring the right teams take action when needed.
Bridge the gap between product data and customer sentiment to create better product experiences, reduce returns, and improve conversions.
Our Akeneo Experts are here to answer all the questions you might have about our products and help you to move forward on your PX journey.
Akeneo Product Cloud
Product Cloud Packages
PIM - Centralize, Manage & Enrich
SDM - Onboard Suppliers
Activation - Syndicate Product Experiences
Shared Catalogs - Simplify Data Sharing
PX Insights – Optimize with Customer Data
Overview
Professional Services
Training & Certification
Support & Help Center
PX Strategy Self Assessment
The Akeneo Partner Ecosystem
Become an Akeneo Partner
Blog
Resource Library
Become an Akeneo Contributor
Glossary
Unlock 2025
